If you wake up excited to engage with other people, if you have incredible attention to detail, if you really like to get the best out of your staff, and if you see service to others as a calling keep reading!
The Position: As our Head of Operations, you will be the driving force behind all company operations, except for finance and new business development. This is a newly created role for us, so you will have opportunity to shape and mold the position while helping Cutting Edge continue our dramatic growth. Reporting directly to the company President, you will lead contracts, subcontracts, recruiting, IT, personnel security, and human resources – presently a team of five plus some outsourced support. Since this is a leadership role, it requires 100% onsite presence at our office.
Why You? To thrive in this role, you’re relentless about achieving excellence, no matter the challenges. You must have a proven track record of team leadership and hands-on experience working in the aerospace and defense industry. Your ability to communicate with confidence, clarity, and effectiveness while developing and fostering strong, productive relationships with our in-house staff, our customers, and our subcontractors is a make-or-break component of your role. Given the dynamic nature of a small, rapidly growing company, adaptability and flexibility are second nature to you - all while keeping your sights on delivering exceptional service to our valued customers.
Your Impact: We are a people-focused company and the staff we hire excel at elevating the people around them to their highest performance. Your leadership will shape a high-performing team that delivers responsive, top-tier services to our clients. By creating a healthy work environment, you will galvanize your team and foster meaningful connections across all levels of the company. Your penchant for metrics will refine our processes for greater efficiency. Your management effectiveness will help assure our company performance.
Benefits: Competitive benefits within the industry. Employer pays 100% of benefits for employee (PPO for medical, dental, vision) and access to 401k with guaranteed employer contribution.
Apply Today: Join us on our exciting journey by applying for the Head of Operations today. We are collecting candidate information through September and then will start the evaluation and interview process.
Major Responsibilities:• Lead the following company operations:
o Contract management
o Subcontracts management
o Human Resources
o Recruiting
o Information Technology and tools development/maintenance
o Personnel security
o Operational metrics definition and tracking
• Manage office staff to provide high-quality, responsive services to our clients
• Create an engaging work environment to energize and motivate team members
• Build and maintain healthy relationships within all levels of our company, including with our customers and deployed personnel
• Improve efficiency of existing processes
• Manage company performance and risk through effective leadership and management of our team
• Provide project management for special projects defined by company leadership and manage projects to completion
• Conduct performance reviews of office staff and oversee the performance reviews of our field employees
Required Qualifications:• Drives high achieving, results driven, enthusiastic people
• Able to understand people, relate to their problems, celebrate their successes, and motivate them to achieve results
• Brings energy to the team and resolves issues before they fully manifest through positive, engaging problem-solving
• Takes the initiative and is compelled to improve operations efficiency
• Provides clear direction and understanding through effective oral and written communication skills
• Successfully interacts with a diverse group of stakeholders and able to show discretion for information flow between all project stakeholders
• High attention to detail and natural propensity to organize
• Technically savvy with demonstrated ability to efficiently learn new software tools
• Proficient in Microsoft Office programs (Word, Excel and PowerPoint)
• Bachelor’s degree
• Minimum of 10 years of total experience
• Minimum of 5 years’ experience managing teams
• Minimum of 5 years’ experience working within aerospace or defense
• Ability to work 100% onsite at our Huntington Beach office
• Ability to guide Account Managers in the implementation of FAR and DFAR clauses as needed
Desired Qualifications:• Active Secret security clearance or greater
• Experience managing contracts and/or subcontracts
• Familiarity with government FAR and DFAR clauses
• Ability to travel to Client locations (Orange County and Los Angeles County)
Key Performance Indices:• Actuals vs forecast for operating margin
• EBIDTA
• Employee engagement
• Contracts starts and changes per month
• Assignment (personnel) starts and changes per month
• Time for invoice submittal after end of month
• Business execution and health metrics
• Positive customer feedback
• Timeline for onboarding new people
• Accuracy and completeness of data
Accountability:• Accountable to the CEC President for successful company operations
• Accountable to the CEC Finance Manager for compliance with all CEC rates and expense policies
• Accountable to Business Development staff for responsive incorporation of newly captured business into the company baseline
• Accountable to the team for creating a positive, dynamics working environment that compels people to come to work
Authority:• Contract and subcontract signature authority
• Contract fulfillment
• Hiring/firing of personnel for associated roles
• Process improvements
About the Company: Founded in 1998, Cutting Edge Communications, LLC, is a small business dedicated to technical excellence and responsive customer support. A company of roughly 130+ individuals in eight states, we combine considerable program and proposal development knowledge with extensive management and engineering experience necessary to win and execute large-scale aerospace programs. We are a services company that provides exceptional, high quality, experienced personnel that exceed our clients’ expectations. We have led clients in the successful capture of over $30 billion in new contracts, often continuing support after award by providing expertise critical to program success.
